Search
Close this search box.
Cart

No products in the cart.

 0,00 0

Refunds and returns policy

Last updated January 30, 2024

 
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fifty (50) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@leonhard-waltersdorfer.at, place the item securely in its original packaging, and mail your return to the following address:
Leonhard Waltersdorfer
Rosental 135
Heiligenkreuz am Waasen
8081
Austria
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

Please note, that purchased mp3 files cannot be returned.
 
Sale items are FINAL SALE and cannot be returned.
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
 
 
info@leonhard-waltersdorfer.at

Contact